Shipping policy
Thank you for shopping with Omni Apparel! We want to ensure your order gets to you as smoothly as possible. Please review our shipping policy below to understand our processing times, rates, and delivery estimates.
1. Order Processing Time
All orders are processed within 1 to 3 business days (Monday through Friday, excluding weekends and major holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped along with tracking information.
2. Domestic Shipping Rates & Estimates
We currently ship within the United States. Shipping charges for your order will be calculated and displayed at checkout based on the weight of your items and your delivery address.
Standard Shipping: 3–5 business days
Express Shipping: 1–3 business days
Free Shipping: Available on all domestic orders over $75 (automatically applied at checkout).
3. International Shipping
At this time, we are only shipping within the United States. Stay tuned—we plan to expand our shipping destinations soon!
4. Shipment Confirmation & Order Tracking
Once your order has shipped, you will receive an email confirmation containing your tracking number(s). Tracking information typically becomes active within 24 hours of shipment.
If you haven't received your tracking info within 4 business days of placing your order, please reach out to us at omniapparel94@gmail.com with your name and order number.
5. Customs, Duties, and Taxes (If Applicable)
Omni Apparel is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
6. Damages, Lost, or Stolen Packages
Omni Apparel is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team immediately to file a claim. Please save all packaging materials and damaged goods before filing a claim.
If tracking confirms your package was delivered but you cannot locate it, please reach out directly to the carrier first, as they are best equipped to assist with delivery disputes.
7. Incorrect Address Disclaimer
It is the buyer's responsibility to ensure that they enter the shipping address correctly. We do our best to speed up processing and shipping times, which means we have a very small window to correct an incorrect address. If you realize you made a mistake, please contact us immediately at omniapparel94@gmail.com and we will do our best to update it before dispatch.
Contact Us
If you have any questions or concerns regarding your shipment, please reach out to our team at omniapparel94@gmail.com